Make a Payment
To make a payment by debit card you will need to contact us by telephone on 0191 215 4580 and one of our agents can take payment over the telephone.
To pay online you will need our bank details - please call us on 0191 215 4567 and we can provide these for you.
Administration Fee/Holding Fee
When an administration fee has been paid to secure a property you are making a non-refundable payment, however if a payment has been made in error, please contact our head office, refunds are at companies discretion.
Tenancy Renewal Fee
Should you decide not to renew your tenancy and the fee has been paid you may be entitled to a refund. If contracts have already been issued a refund would be at companies discretion. Should you need to cancel this payment please contact our head office. If you have already entered into a new tenancy refunds would not be possible.
We do not accept rent payments online you should contact our head office who will provide bank details to make a bank payment or set up a standing order or direct debit for on-going payments.
Tenant Contact is the online resource for tenants who rent property with North East Letting & Prima Management.